Effective Date: July 2026
Terms & Conditions
Welcome to Wash, Dry, Fold. By accessing our website or using our laundry pickup and delivery services, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
Using Our Services
We strive to make laundry simple and stress-free. Before booking a pickup, please review these important service guidelines.
Schedule Your Pickup
Book a convenient pickup date and ensure your address and contact details are accurate.
Prepare Your Laundry
Place all washable garments inside a laundry bag and empty every pocket before pickup.
Pickup & Cleaning
Our professional team collects, cleans, folds, and prepares your laundry with exceptional care.
Delivery
Your order is returned fresh, neatly folded, and delivered to your selected address.
Questions About Our Policies?
If you need clarification about our Terms & Conditions before booking, our support team is happy to help.
Our Service Commitment
Reliable Pickup
We arrive during your scheduled pickup window whenever possible.
Customer Support
Friendly assistance whenever you need help.
Professional Care
Every order is handled with attention to detail and care.
Fair Pricing
Transparent pricing with no hidden fees.
Important Policies
Booking Policy
Bookings require accurate contact details and pickup information.
Payments.
Payment is required according to your selected service and checkout option.
Cancellations
Orders cancelled after scheduling may be subject to a cancellation fee.
Laundry Care Guidelines
Empty All Pockets
Customers are responsible for removing personal belongings.
Read Garment Labels
Please separate delicate or specialty items.
Report Issues Quickly
Contact us within 48 hours if you experience any service concerns.
Frequently Asked Questions
Greater Houston including Houston, Katy, Cypress, Richmond and Fulshear.
Residential Wash & Fold, Commercial Wash & Fold, Monthly Plans and One-Time Pickup.
Please contact us before your scheduled pickup to avoid possible cancellation fees.
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Need More Information?
Have questions about our policies or services? Our team is here to help before you schedule your pickup.